Refund Policy

A clear 30-day return promise

curehydration accepts no-reason return and exchange requests made within 30 days after delivery. Contact us before sending anything back so the order can be identified and the correct return instructions can be issued.

Starting a return or exchange

Write to Support@curehydratold.shop or call (332) 530-7166 with the order number and the item involved. Once the request is approved, curehydration will provide a prepaid return label or an equivalent merchant-paid method. The store pays return shipping for approved no-reason returns and exchanges.

Condition standards and limited exclusions

When reasonably possible, send the product with its components and original packaging. Custom products, clearance or Final Sale products, gift cards, and opened intimate or hygiene-sensitive goods are not eligible for a no-reason return. These exclusions never reduce a customer's rights when an item is damaged, defective, incorrect, or missing.

Damaged, defective, wrong, or incomplete orders

Notify curehydration promptly if merchandise arrives damaged or defective, if the wrong item was supplied, or if part of the order is missing. We will arrange an appropriate replacement, exchange, or refund, and the merchant will cover the associated return shipping.

Refund timing and cancellations

After an approved return is received and reviewed, the refund is sent to the original payment method within 5-10 business days. Financial institutions may require additional posting time. An order may be cancelled before shipment; after dispatch, the request is handled under this Refund Policy.

Return destination

The default return location is 33 Volt Pl, Middletown, New Jersey, 07748, United States. Do not mail a return until authorization and routing instructions have been provided.

Merchant and customer-care details

Store: curehydration
Email: Support@curehydratold.shop
Phone: (332) 530-7166
Physical and return address: 33 Volt Pl, Middletown, New Jersey, 07748, United States